VIP Membership
I love the Membership but I need a break. Can I pause my Membership without cancelling it?
We understand that a membership is a big commitment – even if it’s as flexible as ours – and sometimes we all need a break. If you love JustFab but fo...
How can I use my VIP Member Credits?
Using your VIP Member Credits is so simple! Add an item or items worth £44.95 or more to your bag and continue shopping. Your VIP Credit will be autom...
What’s a VIP Member Credit?
It’s very simple: a VIP Member Credit is cash that’s stored in your account for you to spend on future purchases at JustFab. As a VIP Member, if you d...
Why should I become a JustFab VIP Member?
Come for the shoes, stay for the VIP perks. Your VIP Membership gets you the best fashion trends at the best prices, every month. By joining our VIP M...
I forgot to ‘Skip the Month’ this month. What happens now?
If you forgot to ‘Skip the Month’ and you didn’t shop anything between the 1st and the 5th, you’ll be charged £44.95 as a VIP Member Credit – which wi...
Do I have to place an order every month with my VIP Membership?
There’s no obligation to buy every month. If you don’t feel like shopping or being billed for a VIP Member Credit in a particular month, just log in t...
What does “Skip the month” mean and how can I do it?
What does “Skip the month” mean and how can I do it? ‘Skip the Month’ is what makes our VIP Membership flexible and convenient. It’s a button which yo...
Why have I been charged on the 6th of the month?
If you’ve received a charge of £44.95 in your account, this means we’ve billed you for a VIP Member Credit that is now available in your account for y...
Can I shop without joining the VIP Membership?
Of course, the choice is always yours! You can join the Membership by selecting “shop as a VIP” or you can shop at standard prices by selecting “shop ...
How can I cancel my VIP membership?
You may cancel your Membership subscription at any time by contacting our customer service representatives from our 24/7 chat. You can also cancel onl...
How do I become a VIP?
Becoming a VIP is so easy, and it comes with so many advantages! To join the VIP Membership Program, simply select “shop as a VIP” at checkout when yo...
How does the VIP Membership work?
Easy, flexible and convenient! This is how it goes: Become a VIP by placing your first order choosing the VIP option at checkout. Visit our site betwe...